1. Weekly session slots are reserved for enrolled students.

2. Students are expected to attend all scheduled weekly lessons.

3. Fees are charged in advance on a 4-lesson basis (or 8-lesson basis upon request). An invoice will be sent after the last lesson.

4. To be eligible for a makeup lesson, a student must provide 48 hours’ advance notice for absences. Sickness and unforeseen circumstances will be considered on a case-by-case basis.

5. Lesson cancellations are non-refundable as we reserve time and space for enrolled students. Holiday seasons will be reviewed on a case-by-case basis.

6. If a student is away for more than three weeks without an advance payment, their slot will be released. Please contact us to reserve the slot while away.

7. In the event of a teacher’s absence, we will provide a substitute teacher or reschedule the lesson.